At 9jil, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information under Philippine law.
These highlights give you a quick overview of our privacy practices. The full legal text follows below — please read it carefully for complete details.
Every piece of data transmitted between your device and 9jil is protected by industry-standard 256-bit SSL encryption — the same level used by major Philippine banks.
9jil processes your personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission.
9jil does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data stays within the 9jil ecosystem.
You have the right to access, correct, delete, and port your personal data. 9jil provides clear channels to exercise all your data subject rights under Philippine law.
We only collect data that is necessary for operating the 9jil platform, processing transactions, verifying identity, and complying with PAGCOR and AML regulations.
You can opt out of 9jil marketing communications at any time through your account settings or by contacting our support team. Opting out does not affect your account access.
9jil is committed to protecting the privacy and personal data of every Player on our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.
This Policy applies to all personal data collected through the 9jil website at 9jil.net, our mobile-optimized platform, customer support channels, and any other services we provide. It covers data collected from Players located in the Philippines and is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
We encourage you to read this Policy in full. If you have questions about any part of it, our Data Protection Officer is available to assist — contact details are in Section 16.
For the purposes of the Philippine Data Privacy Act of 2012, 9jil is the personal information controller responsible for the personal data collected through the 9jil Platform. This means 9jil determines the purposes and means of processing your personal information.
9jil operates under the oversight of PAGCOR (Philippine Amusement and Gaming Corporation) and is subject to applicable Philippine laws governing online gaming and data privacy. Our Data Protection Officer (DPO) can be contacted at the details provided in Section 16 of this Policy.
9jil collects the following categories of personal data from Players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communication, OTP delivery, support |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session logs | Security, fraud prevention, platform optimization |
| Usage Data | Games played, wager amounts, session duration, bonus usage | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| KYC Documents | Scanned government ID, selfie with ID, proof of address | Identity verification, AML/CTF compliance |
We do not collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data beyond what is required for KYC purposes.
9jil collects personal data through the following means:
9jil processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
9jil uses your personal data for the following purposes:
9jil does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
All third-party service providers who process personal data on behalf of 9jil are bound by data processing agreements that require them to maintain appropriate security measures and process data only for the specified purpose.
9jil uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the 9jil Platform, but may affect certain features and personalization. Note that strictly necessary cookies cannot be disabled as they are required for the Platform to operate.
9jil retains your personal data for as long as necessary to fulfill the purposes described in this Policy, subject to the following minimum retention periods required by Philippine law:
After the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
9jil implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
While 9jil takes all reasonable steps to protect your data, no electronic system is completely immune to security risks. You are also responsible for keeping your 9jil account credentials secure and for notifying us immediately of any suspected unauthorized access.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 9jil:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 16. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The 9jil Platform is strictly intended for persons aged twenty-one (21) years and above, in compliance with Philippine gambling regulations. 9jil does not knowingly collect personal data from individuals under the age of 21.
If we discover or have reason to believe that a registered Player is under 21 years of age, we will immediately suspend the account, delete any personal data collected, and refund any deposits made, in accordance with our Terms & Conditions and applicable law.
If you are a parent or guardian and believe that a minor has registered on the 9jil Platform, please contact us immediately at the details in Section 16 so we can take prompt action.
9jil's primary data processing infrastructure is located within the Philippines. In limited circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.
Where such transfers occur, 9jil ensures that appropriate safeguards are in place, including:
9jil does not transfer personal data to third parties in other countries for marketing or commercial purposes unrelated to the operation of the 9jil Platform.
The 9jil Platform may contain references to third-party services such as payment providers (GCash, Maya) and regulatory bodies (PAGCOR, NPC). 9jil is not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you use in connection with your 9jil account.
9jil may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify you by posting a prominent notice on the 9jil Platform and, where practicable, by sending an email to your registered address.
The effective date at the top of this Policy indicates when it was last revised. Your continued use of the 9jil Platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 9jil, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines through its official channels.